Business Intelligence

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Business Intelligence

Information is King right? We think so; our business intelligence service gives you key information about your home, your area, your competitors and your customers. This is an essential tool when considering long term planning of your business, sales and marketing schemes and investment or disposal of assets.

Our business intelligence service includes

  • Mystery shopper visits & telephone audits

To help you achieve

  • An in-depth understanding of your sales
    and marketing process


  • Customer journey audit & mapping
  • A great customer experience and
    higher conversion rates


  • 360 degree reputational analysis
  • A clear understanding of your strengths to maximise your market position


  • Competitor review
  • Competitor analysis and opportunities


  • Fee benchmarking & fee analysis
  • Visibility of fee opportunities


  • In depth local demographic information
  • An understanding of your local market and identify potential customers


  • Self funded verses state funded
  • How to position your care home


  • Occupancy analysis
  • Realistic occupancy targets and opportunities




Click here for more information and a free consultation

Selectus Care Home Services…the smart way of growing your business